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Hospitality Associate/ Wine Educator

Job Summary:

The Hospitality Associate/Wine Educator reports directly to the Tasting Room Manager and assists with the daily operations of the Tasting Room and associated Hospitality and Wine Education events. The Hospitality Associate/Wine Educator helps to assure that all aspects of the wine tasting experiences and tours are executed in a smooth, efficient and accurate fashion, while providing guest experiences of optimum quality.

 

Job Duties:

Management may assign or reassign duties and responsibilities to this job at any time as needs require.

 

The primary duties of the Hospitality Associate/Wine Educator are as follows:

  • Greet VIP tour groups, Cellar Club members and other visitors
  • Confidently provide information about Breaux Vineyards and its products
  • Conduct tours of Breaux Vineyards production facility and vineyard on foot
  • Present and pour the wines of Breaux Vineyards here at the winery in any of our facilities, at special events and outside tasting events as required
  • Conduct wine tasting experiences and tours for small to very large groups
  • Provide coverage on weekends, tours, offsite tastings and special events
  • Support in the operations and the set-up, execution and breakdown of special events
  • Assist in educational programs and projects, as needed
  • Conduct regular wine inventories and maintain appropriate supply levels for the Tasting Room
  • Stocking wines and merchandise as needed
  • Selling wine and increasing wine club memberships
  • Light housekeeping, as necessary:
    • insure glassware is clean
    • trash and recycling is removed
    • floors are swept
    • kitchen is clean and tidy
    • bathroom rooms are clean and tidy
  • Maintaining compliance with the Virginia ABC laws
  • Upholding the company policies
  • Participate in staff meetings and training
  • Be familiar with the information in staff notes and updates as provided by management
  • Accurately handle routine sales on the Point of Sale including cash, check, and credit and gift card transactions while applying proper discounts
  • Expected work hours:
    • Weekends and some holidays
    • Long and irregular hours during peak seasons and/or special events

Qualifications & Education:

  • Bachelor’s degree in Hospitality Management or related field is preferred, not required
  • Two or 2 or more years experience in winery, hospitality or related field is preferred
  • Excellent verbal and written communication skills are essential
  • Enthusiasm for wine in general and Virginia wines and Breaux Vineyards products in particular is important
  • Valid Virginia driver’s license and the ability to maintain a clean DMV record
  • Ability to re-locate from one facility on the Breaux Vineyards estate to another during one shift
  • Mobility required conducting tours of Breaux Vineyards winery and grounds and facilities on foot
  • Relaxed, friendly and professional demeanor.
  • Strong interpersonal skills
  • Basic computer skills preferred
  • Wine Education Certification, e.g. WSET, CSW or similar is a bonus
  • TIPs certification is required and training is provided
  • Commitment to excellenceand high standards in customer service and working with the public
  • Strong problem-solving
  • Flexibility and ability tomanage constantly changing prioritiesΒ with enthusiasm
  • Knowledge of winesand wine production is highly desired
  • Professional appearance and demeanor
  • Ability to correctly check the identification of patrons to verify that they are 21 or older
  • Ability to lift at least 45 pounds (case of wine)
  • Ability to stand for long periods of time (8 + hours per day)
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

 

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